This page contains the terms and conditions on which we supply any of the Products listed on our website www.deluxebookseditions.com. Please read these Terms and Conditions carefully before ordering any Products. You should understand that by ordering Products on this website, you agree to be bound by these Terms and Conditions
Customer Service
You can contact our Customer Service department with any questions, comments or suggestions without affecting your statutory rights at info@deluxebookseditions.com
About us and these terms and conditions
1.1 Innovant Publishing SLU is s a company registered in Spain with identification number B65192064 and registered address at Av. de les Corts Catalanes 5-7, 08173 Sant Cugat del Vallès. We operate www.deluxebookseditions.com (the “Site”). In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Site.
1.2 These Terms and Conditions govern the supply by us of any Product ordered by you on www.deluxebookseditions.com. By ordering a Product, you agree to be legally bound by these Terms and Conditions.
2. The Customer’s Account
2.1 By registering on or placing an Order through www.deluxebookseditions.com you warrant that you are at least 18 years old.
3. How a Contract is formed
3.1 When making an order, you must register for an account on the Website, and you must follow the instructions on the Website as to how to make your order and for making changes to your prospective order before you submit it to the Website.
3.2 Irrespective of any previous price you have seen or heard, once you select a product that you wish to order, you will then be shown the charges you must pay and any applicable delivery charges. All prices include VAT.
3.3 You shall pay for the product in full at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to us or by Paypal, which we require in order to process your order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event we shall not be bound to supply before we have received cleared funds in full. Depending on the results of a credit check we reserve the right not to offer certain forms of payment and to refer you to our other forms of payment.
3.4 You undertake that all details you provide to us for the purpose of purchasing the product from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the product. We reserve the right to obtain validation of your payment details before providing you with the product.
3.5 We shall not be obliged to supply the product to you until we have accepted your order. In that acknowledgement, we may give you an order reference number and details of the product you have ordered. We may in our discretion refuse to accept an order from you for any reason, including unavailability of supplies or we may offer you an alternative product (in which case we may require you to re-submit your order first).
3.6 If you discover that you have made a mistake with your order after you have submitted it to www.deluxebookseditions.com, please contact info@deluxebookseditions.com immediately. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.
3.7 We try to ensure that the price given to you is accurate, but the price of your order will need to be validated by us as part of our acceptance procedure. If the price for the order changes before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the amended price.
4. Delivery
4.1 We deliver the Products to the address indicated in your order. Estimated shipping and delivery times are displayed on each of our product pages. After credit approval and shipment, delivery can take up to 10 business days depending on where you live.
4.2 We will contact you via email in case of a delivery delay, but we will not be responsible for the cost, losses and damages occurred thought this delay.
4.3 Before you sign the delivery receipt make sure that the product is not damaged. Keep the receipt for future purposes.
4.4 If you are not available to accept delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.
4.5 All shipments are free, both within Spain and the European countries we ship to including France, Belgium, Monaco, Luxembourg, Germany, Italy, Netherlands, United Kingdom, Austria, Denmark, Finland, Greece, Hungary, Ireland, Liechtenstein, Norway, Poland, Czech Rep., Rep. Slovakia, Sweden and Switzerland. All costs arising taxes and fees attributable to importation of the product are paid by the client.
4.6 If Product collection is delayed for unjustified reason or you do not accept or pick up the package at the courier office (within 2 weeks after the first delivery), we will be forced to charge storage costs and any other costs or expenses reasonable that we may arise or to terminate the contract immediately. In this case, we will enter the difference between the amount already paid and expenses arising account to your credit card or debit card.
5. Right of withdrawal
5.1 You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the last item. To exercise the right of withdrawal, you shall notify info@deluxebookseditions.com your decision to withdraw.
5.2 If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
5.3 You shall send back the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us at Innovant Publishing, Av. de les Corts Catalanes 5-7, 08173 Sant Cugat del Vallès (Barcelona), The deadline is met if you send back the goods before the period of 14 days has expired.
5.4 You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
6. Availability of the Website, security and accuracy
6.1 Whilst we endeavour to make the Website available 24 hours a day, we cannot be liable if for any reason the Website is unavailable for any time or for any period. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities and functions. And we also may change or update the Website and anything described in it without notice to you.
6.2 Whilst we endeavour to ensure that information and materials on the Website are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. This shall not affect any obligation which we may have under any contract that we may have with you to provide you with services, including any obligation that we may have under that contract to provide you with accurate information and advice, and which we may do through a secure part of the Website available to people who use the appropriate password.
6.3 The material contained on the Website is provided for information purposes only and it shall not give rise to any commitment or obligation by us. Any information on the Website shall not constitute any part of an offer or contract.
7. Intellectual Property Rights
7.1 We are the owner or the licensee of all intellectual property rights in the Website, and of the material published on it.
7.2 You may print off one copy, and may download extracts, of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website.
7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
7.4 You must not use any part of the materials on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.
7.5 If you print off, copy or download any part of the Website in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
8. Spanish law and jurisdiction
8.1. These terms of use and your use of the Website (and all non-contractual relationships arising out of or connected to it or them) shall be governed by and construed in accordance with Spanish law. You submit to the exclusive jurisdiction of the Barcelona courts to settle any dispute, which may arise under these terms of use.
